---
title: "Customer.io Startup Program"
slug: "customer-io-startup-program"
provider: "Customer.io"
status: "verified"
verifiedAt: "2026-10-12"
listedAt: "2026-09-12"
canonical: "https://aifree.dev/offer/customer-io-startup-program"
---

# Customer.io Startup Program

> Up to 12 months of Customer.io free for startups under $10M raised

- Provider: [Customer.io](https://aifree.dev/provider/customer-io)
- What is free: Startup program
- Status: verified by a person on 2026-10-12
- Credit card: required
- Sign-up: required
- For: Startups
- Regions: worldwide
- Claim at: https://customer.io/startup-program-application

## What you get

The Customer.io Startup Program gives eligible startups up to 12 months of Customer.io free with up to 30,000 customer profiles, for companies that have raised less than $10 million in total funding and have never been Customer.io customers.

## The catch

A credit card is required for all Startup Program accounts; you are charged for profile overages or if you continue past the free term.

## Eligibility

Startups that have raised less than $10 million in total funding and have never been Customer.io customers.
- Raised less than $10 million in total funding
- Currently not and has never been a Customer.io customer
- Raised less than $10 million in total funding
- Currently not and has never been a Customer.io customer
- Contact lists organically obtained, not purchased
- Apply via the startup program application

## Limits

- Up to 12 months of Customer.io free
- Up to 30,000 customer profiles; $0.007 per additional profile
- Must have raised less than $10 million in total funding
- Must never have been a Customer.io customer
- Credit card required for all Startup Program accounts
- A 14-day trial starts immediately; program benefits begin after it ends
- Contact lists must be organically obtained, not purchased

## Details

## Overview

The [Customer.io Startup Program](https://customer.io/solutions/startups) gives eligible early-stage companies free access to Customer.io's customer messaging platform — Journeys, Data Pipelines, Messaging and an AI Agent. The headline offer is "Get up to 12 months of Customer.io free" with up to 30,000 customer profiles at no cost. A partner track is also offered: "Join 150+ accelerators, venture firms, and founder communities."

## Program Credits & Benefits

- **Up to 12 months free access** on the Startup plan: "Startup includes all Essentials features with additional user profiles", 30k profiles (people + objects) included, email, SMS and push notifications, limited support, billed monthly.
- **Overage pricing:** "$0.007 per additional profile."
- **Timeline:** application review typically takes 24 to 48 hours; a 14-day trial begins immediately and program benefits begin automatically after the trial ends; a check-in happens at 60 days left, followed by a graduation offer. Cancel anytime.
- **Support:** questions and outgrowing the program go to startups@customer.io.

## Eligibility

- "Your business has raised less than $10 million in total funding" — the application page confirms it is "Now accepting startups with up to $10 million in funding."
- "They must be obtained through standard methods, not purchased" (contact lists).
- "Your business is currently not and has never been a customer of Customer.io."
- For eligible new customers only; "Yes. We require a credit card for all Startup Program accounts." Charges apply only if the profile limit is exceeded or you continue on a paid plan after the term.
- Above $10M in funding, Customer.io says it will "gladly find the best plan for you."

## How to Apply

1. Complete the Startup Program application at customer.io/startup-program-application.
2. Create a Customer.io trial account using the same email address (or apply with the email of an existing trial).
3. Wait 24-48 hours for review; benefits begin automatically after the 14-day trial ends.

## More

- HTML page: https://aifree.dev/offer/customer-io-startup-program
- Change history: https://aifree.dev/offer/customer-io-startup-program/history
- How it was verified: https://aifree.dev/offer/customer-io-startup-program/verification
- More in [Free AI coding tools](https://aifree.dev/free-ai-coding-tools.md)
- JSON: https://aifree.dev/api/v1/offers/customer-io-startup-program