Customer.io Startup Program
Up to 12 months of Customer.io free for startups under $10M raised
What you get from Customer.io Startup Program for free
Overview
The Customer.io Startup Program gives eligible early-stage companies free access to Customer.io's customer messaging platform — Journeys, Data Pipelines, Messaging and an AI Agent. The headline offer is "Get up to 12 months of Customer.io free" with up to 30,000 customer profiles at no cost. A partner track is also offered: "Join 150+ accelerators, venture firms, and founder communities."
Program Credits & Benefits
- Up to 12 months free access on the Startup plan: "Startup includes all Essentials features with additional user profiles", 30k profiles (people + objects) included, email, SMS and push notifications, limited support, billed monthly.
- Overage pricing: "$0.007 per additional profile."
- Timeline: application review typically takes 24 to 48 hours; a 14-day trial begins immediately and program benefits begin automatically after the trial ends; a check-in happens at 60 days left, followed by a graduation offer. Cancel anytime.
- Support: questions and outgrowing the program go to startups@customer.io.
How to Apply
- Complete the Startup Program application at customer.io/startup-program-application.
- Create a Customer.io trial account using the same email address (or apply with the email of an existing trial).
- Wait 24-48 hours for review; benefits begin automatically after the 14-day trial ends.
Before you claim
- Funding cap: Raised less than $10 million in total funding
- New customer: Currently not and has never been a Customer.io customer
- Verification: Contact lists organically obtained, not purchased
- Verification: Apply via the startup program application
- Who can claim: Startups that have raised less than $10 million in total funding and have never been Customer.io customers.
- Payment card: Required to claim.
- Account: Sign up with the provider.
Key limits
- Up to 12 months of Customer.io free
- Up to 30,000 customer profiles; $0.007 per additional profile
- Must have raised less than $10 million in total funding
- Must never have been a Customer.io customer
- Credit card required for all Startup Program accounts
- A 14-day trial starts immediately; program benefits begin after it ends
- Contact lists must be organically obtained, not purchased
Eligibility
- "Your business has raised less than $10 million in total funding" — the application page confirms it is "Now accepting startups with up to $10 million in funding."
- "They must be obtained through standard methods, not purchased" (contact lists).
- "Your business is currently not and has never been a customer of Customer.io."
- For eligible new customers only; "Yes. We require a credit card for all Startup Program accounts." Charges apply only if the profile limit is exceeded or you continue on a paid plan after the term.
- Above $10M in funding, Customer.io says it will "gladly find the best plan for you."
As the provider states it on the date shown above. The provider decides who qualifies.
Not eligible? 3 alternatives open to everyone
This offer is only for startups. These coding offers have no student, startup, nonprofit or country requirement.
- CodeRabbit Free for Open Source — Free AI code reviews and PR triage for public open-source reposcoderabbit.ai · Verified · No card
- Freebuff Free Coding Agents — Free coding agents across CLI, desktop, web, cloud, and chat, funded by adsfreebuff.com · Verified · No card
- Hugging Face ZeroGPU Free GPU Access on Spaces — ZeroGPU dynamically allocates NVIDIA RTX Pro 6000 Blackwell GPUs to Gradiohuggingface.co · Verified · No card
Check everything you qualify for — five questions, no signup.
History
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- Listedby a person
Full history with screenshots · How we verified this offer · Sitewide changelog
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